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Uptime

The Uptime card provides a percentage that reflects the availability of your monitored services over a specified period of time. Uptime is a key metric for understanding the reliability of your infrastructure.

Uptime

Key Information​

  • Uptime Percentage: This percentage indicates how often your services have been available during the selected time period. A high uptime percentage, like 99.9%, means your services have been mostly available, whereas a lower number suggests frequent downtime or interruptions.
  • Time Period Selection: You can choose to view uptime for the past 24 hours, 7 days, or 30 days. In the dashboard example, the selected time period is 24 hours.
  • Colors: The uptime percentage is color-coded to provide a quick visual indicator of the service's reliability.
    • Green indicates high uptime.
    • Orange indicates a caution.
    • Red suggests a warning.

How to Use​

  • Monitor Service Reliability: Uptime helps you keep track of how consistently your services are available. If the uptime percentage drops, it's a signal to investigate service issues or outages.
  • Switch Timeframes: Clicking on the arrow will allow you to switch between the uptime percentages for the past 24 hours, 7 days, or 30 days.

Actionable Steps​

  1. Investigate Offline Services: If one or more services are offline, you can check your Monitors on the Monitors page or your Incidents on the Incidents page for more details.
  2. Set Up Notifications: Ensure you've set up integrations and notications when a service goes offline, so you can respond quickly to incidents.

Best Practices​

  • Aim for High Uptime: For mission-critical services, aim for uptime percentages of 99.9% or higher, as downtime can have significant impacts on users.
  • Regularly Monitor Trends: Regularly monitor the uptime trends over different time periods (24 hours, 7 days, 30 days) to detect patterns that may require attention.

Tracking uptime is essential to ensuring the reliability and availability of your services, and the Uptime card provides an easy way to stay on top of this important metric.